FAQ's
What if I miss the bus? No sweat! Just meet us at the next stop, and your seat will still be waiting for you. You will receive text messages about each location along the way.
Can I stay longer at certain spots? You’re free to wander, but trust us, the magic happens when you’re with the group. Stick around for the full experience!
Can I bring outside food or drinks? BYOB on the bus? Absolutely, but no glass! Once inside the venues, no outside food or drinks allowed.
How much money should I bring with me? We’ve got your back with drinks. Bring a little extra change to splurge on something extra, like appetizers or other beverages?
Will there be food and drinks available at each stop? Your ticket covers transportation and drinks, but food will be available at each location. Remember to order when we first arrive-We're here for a good time, not a long time.
Is there a dress code? Keep it fly, but comfy! Check out our Playclothes Collection for some style inspo!
How long will we spend at each stop? We’ll spend 30 to 50 minutes at each venue. There will be plenty of time to soak up the vibes and mingle with the crew.
What time do I need to be on campus? Pregame starts at 3 PM. Transportation arrives between 4:15 and 4:30 pm. We will arrive at our first stop promptly at 5PM.
How many stops are on the bar crawl? Between 4-5 stops. If you purchased tickets to Off The Record, you can choose to get off of the bus before the final stop back to campus.
What are the requirements to participate? 21 + up
What is the policy on refunds? Bar Crawl tickets are available on a first come, first access basis. Tickets are non-refundable; however, they can be transferred. The crawl takes place rain, shine or snow.
Refunds, Exchanges, and more
Play Clothes
We Play Fair.
At Recess, every item in our Play Clothes collection is made fresh just for you, no dusty warehouse shelves here. Because each piece is created on demand, our return policy is built around fairness: fair to you, fair to our makers, and fair to the process.
If We Mess Up, We’ll Make It Right.
We’re human (mostly), and sometimes things happen.
If your order shows up with a manufacturing issue, a print or stitching error, or you receive the wrong size, color, or item, we’ll gladly fix it.
Here’s how to get help:
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Email us at therecessco@gmail.com within 7 days of delivery.
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Include your order number and clear photos of what went wrong.
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We’ll review it and send a replacement or refund — fast and free.
If You Change Your Mind...
We totally get it — but because every piece is made to order, we can’t accept returns or exchanges for:
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Ordering the wrong size or color
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Changing your mind after production starts
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Minor color variations (screens can play tricks)
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Items that have been worn, washed, or altered
So please double-check your size and product details before hitting “Order.”
Lost or Missing Packages
We totally get it — but because every piece is made to order, we can’t accept returns or exchanges for:Ordering the wrong size or colorChanging your mind after production startsMinor color variations (screens can play tricks)Items that have been worn, washed, or alteredSo please double-check your size and product details before hitting “Order.” A quick peek saves a lot of emails later. 😉
Lost or Missing Packages
If your tracking says “Delivered” but your mailbox disagrees, reach out within 7 business days and we’ll help track it down or file a claim.
Our Promise
We design Recess gear for people who work hard and play harder. Every order gets the same level of care and quality we’d want for ourselves.
If something’s not right, we’ll fix it. That’s how we play.